The Rabbit Card is required by laws to proceed a process of KYC

The Rabbit Card is required by laws to proceed a process of Know Your Customer (KYC)*. If the Rabbit Card has not yet proceeded accordingly, it shall be unable to top-up till the process of KYC for Rabbit Card is completed.

The process of KYC can be done at any BTS or BRT stations or Rabbit Service Center at Siam BTS station. Please bring Rabbit Card and original identification card or passport and providing a phone number or email address to staff.

(*in accordance with rules and regulations announced by AMLO and BOT)